< img src="https://cdn.travelpulse.com/images/99999999-9999-9999-9999-999999999999/97c0cdae-e932-7c1f-f9f5-c77ff62eb4a4/600x400.jpg"alt=""> Officials from Scenic Group announced on Monday the business experienced a cyber security incident including unauthorized access to IT systems.Scenic Group Chief Operating Officer Rob Voss said in a statement the business’s groups had actually

isolated the IT systems to minimize any more impact and launched an official examination into the breach. Officials employed external cyber security forensic specialists to deal with the situation and bring systems back online.ADVERTISING Trending Now The Scenic Group consists of Beautiful High-end Cruises & Tours, Emerald Cruises and Evergreen Tours. The company’s brand name sites will stay offline as the threat evaluation continues.In addition to dealing with the appropriate authorities

, Scenic Group will stay certified with all relevant laws and reporting commitments and continue to work together with regulatory bodies as required.The present examination discovered no proof to indicate any client, partner or individual details had been affected, however the company will notify anyone affected straight if any brand-new data breaches are discovered.”We appreciate your patience and understanding throughout this time, as there will be delays in reacting to your questions, “Voss said.”Currently, we have no access to Expressbook and Trip Personalizer.

We will focus on questions based on departure dates and ticketing timelines.””On behalf of the Scenic Group management group, we excuse any trouble this might have triggered and wish to ensure you that we are doing whatever possible to resolve this problem,”Voss continued.Customers with existing reservations that have a staying balance or with final payments due will not be canceled, as Scenic Group exposed it would continue to hold bookings up until the system is restored.For new bookings and customer care concerns, Scenic Group is asking clients to send out requests to info@scenicusa.com!.?.! for Scenic High-end Cruises & Tours or hello@emeraldcruises.com!.?.! for Emerald Cruises. Source